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Errors when connecting

Error 691 problem when connecting VPN:
Possible causes:
1. Incorrect login or password
2. Blocked user administrator. Address in Section teh.pidtrymky
Error 800 problem when connecting VPN:
Possible causes:
1. Firewall blocks outgoing requests addressed to the server (rare)
2. Z'эdnannya VPN in the settings incorrectly configured mail server.
3. Request does not reach the server through physical disturbance (accident on the way to the gateway server).
Localization issues:
1. Check whether LAN works now.
2. Check signal passing via the command ping, propinhuvavshy first gateway, and server authentication:
Nastpni Click the "Start" -> "Run." In the entry field, type the command:
ping 172.16.0.3
If you open DOS-window you will see something like "Zadannыy node LOGIN disabled" or "Prevыshen interval delay request for DLA," then the problem is in your computer or lines.
If a node vidklyknetsya a certain speed (usually happens very quickly and the window disappears quickly), then the problem is probably in your computer.
3. Reboot the computer.

Pomilka 650, "The remote access server is not responding":

Inaccessible server access. Verify that enabled "Local Area Network Connection" or settings correspond to the member profile.
Error 733
Natisnіst Start - Settings - Control Panel - Network Connections.
Click the right mouse button on the icon VPN-Veles.
Pomilka 735, "The requested address was rejected by the server"
You incorrectly configured VPN-connection to access the Internet.
Pomilka 789, "An incorrect type of VPN connection"
Go to settings and VPN connection on the "Network" from the "Type of VPN" select "Automatic". Try to re-connect.
Pomilki 741, 742, 743, "Invalid configured encryption settings"
Sign in to setup VPN connection in the "Safety" disconnect point "Requires Encryption of data (Otherwise otklyuchatsya)"
Errors 600, 601, 603, 606, 607, 610, 613, 614, 616, 618, 632, 635, 637, 638, 645
Restart the computer.
Remove any recently installed programs or cancel
recent changes to configure Windows, if any.

Pomilka 619 "configured incorrectly security VPN connection, VPN-traffic is blocked on the way to the gateway or VPN configuration does not take effect"

In the properties of the VPN connection, open the "Safety".
takozh vіdsutnya daw "Require data encryption (disconnect if none)."
Check the settings of your firewall if you are not sure of the fidelity configuration - Unplug it.
If the command ping your computer does not get a response, then the problem in the network and must inform the service tech. Support

Configuring PPPoE-connection for Windows 7

Operating System Windows 7 has native support for protocol PPPoE, therefore connection settings for any additional software install is required.

To set up a connection via broadband protocol PPPoE (Point-to-point protocol over ethernet), you must do the following:

1. Click "Start" - & gt; "Control Panel" ("Start" - & gt; "Control Panel", "Start" - & gt; "Control panel"):

2. In the "Control Panel" ("Control Panel", "Control panel") section "Mreža j Internet" ("Network and Internet", "Network and Internet") oberіt item "View network status and tasks" ("Browsing Network Status and Problems", "View network status and tasks"):

3. In the "Network and Sharing Center" ("Control Center Network and Sharing", "Network and Sharing Center") oberіt item "Set up a new connection or network" ("Setup new Network Connection ili", "Set up a new connection or network"):

4. The dialog "Choose a connection option" ("Select Variant Connection", "Choose a connection option") oberіt item "Connect to the Internet" ("Internet Connection", "Connect to the Internet") and then "Next" ("Next", "Next"):

* If at the time of connection on your computer, there are other PPPoE Internet connection (eg "Internet 2"), you will see a dialog "Use an existing connection?" ("Require ymeyuscheesya Connection?", "Do you want to use a connection that you already have?"). To continue setup, select "± Hi, stvoriti basis of broadband Internet" ("No, create a new connection", "No, create a new connection“) and then"Next" ("Next", "Next"):

5. Dialog "Yakima rank Decembe?" ("How to connect?", "How do you want to connect?") oberіt item "Širokosmugove (PPPoE)" ("High Speed ​​(with PPPoE)", "Broadband (PPPoE)"):

6. Dialog "Enter the information received from your Internet service provider" ("Enter the info, poluchennuyu from a supplier of services Intenet", "Type the information from your Internet service provider (ISP)") in fields "Your username" ("User is Name", "User name") and "Password" ("Password", "Password") enter the login and password provided to you when you make statements ordering. In the Field "Connection Name" ("Connection Name", "Connection Name") enter an arbitrary name for the new connection (for example, "Internet"), and then "Connect" ("Connect", "Connect"):

7. If everything was done correctly, your internet connection is successful and you get the info window "The computer is connected to the Internet" ("Connect to Internet Complete Flag", "You are connected to the Internet")Where you can click "Move to the Web page" ("fits Browse Intenet k", "Browse the Internet now")Then open a window in your default browser, or click "Close" ("Close", "Close")If the previous option does not suit you:

8. When first using this connection further window appears "Select a location for the network" Internet "(" Choose a Location of sets for "Internet", "Select a location for the 'Internet' network") application requesting network settings to connect. Choose the type that best suits you (eg "Home Network" ("Home", "Home")):

9. Manage Connections on your computer by using the menu "Now you are connected to" ("Tekuschye Connection", "Currently connected to")Get into what you can click with the left mouse button on the monitor icon in the system tray near the clock. If your Internet connection is currently established icon“Internet” appear in this menu status "Connected" ("Connected", "Connected"):

10. The next time you need to re-connect to the Internet, go to the menu "Now you are connected to" ("Tekuschye Connection", "Currently connected to") and then "Connect" ("Connection", "Connect“) opposite the connection with the title “Internet”:

11. Will appear Then "Підключення до Internet" ("Подключение к Internet," "Internet Connect")In which to connect to the Internet (provided correctly entered your login and password), just click "Connect" ("Connect", "Connect").

Configuring PPPoE-connection for Windows XP

Windows XP has built-in support PPPoE protocol is to configure the connection to install additional software is required.

To configure broadband connection using the protocol PPPoE (Point-to-point protocol over Ethernet) you must do the following:

1. Click "Start" - & gt; "Control Panel" ("Start" - & gt; "Control Panel", "Start" - & gt; "Control panel"):

2. In the "Control Panel" ("Control Panel", "Control panel") Click the icon "Merezhnі pіdklyuchennya" ("Network Connections", "Network Connections"):

3 In the main window menu "Merezhnі pіdklyuchennya" ("Network Connections", "Network Connections") відкрийте "File" - & gt; "New Connection" ("File" - & gt; "Novoe Connection", "File" - & gt; "New Connection"):

4. The dialog "New Connection Wizard" ("Master íîâûõ Connected", "New Connection Wizard") click "Next" ("Next", "Next"):

5. Dialog "Type merezhnogo pіdklyuchennya" ("Network Connection Type", "Network Connection Type") oberіt item "Connect to the Internet" ("HP Internet Connect", "Connect to the Internet") and then "Next" ("Next", "Next"):

6. Dialog "Preparations" ("Ydet Preparation", "Getting Ready") oberіt item "Ustanoviti pіdklyuchennya manually" ("Set up my connection manually", "Set up my connection manually") and then "Next" ("Next", "Next"):

7 In the dialog box "Connecting to the Internet" ("Internet Connection", "Internet Connection") click "Through a broadband connection that requires a user name and enter the password" ("Through vыsokoskorostnoe Connections Name zaprashyvayuschee Users and Password", "Connect using a broadband connection that requires a user name and password") and then "Next" ("Next", "Next"):

8 In the dialog box "User name" ("Connection Name", "Sonnection Name") in field "The name of your Internet Service Provider" ("Name a supplier of services", "ISP Name") Enter an arbitrary name for the new connection (for example, “Internet”Used) and press "Next" ("Next", "Next"):

9 In the dialog box "Account Information Internet" ("Details uchetnoy records on the Internet", "Internet Account Information") in fields "User" ("User is Name", "User name") and "Password" (password "," Password ") enter the login and password provided to you when you make statements ordering. In the Field "Confirmation" ("Confirmation", "Confirm password") re-enter your password and press "Next" ("Next", "Next"):

10 Then will last settings window where you can choose to create a connection icon on the desktop. "Add shortcut Desktop Connection" ("Add Connection yarlыk on a desktop", "Add a shortcut to this connection to my desktop") and then "Done" ("Done", "Finish"):

11 Then will appear as soon as you set up an Internet connection in which to connect to the Internet, just click "Connect" ("Connect", "Connect"):

12 If everything was done correctly, the connection is successful and the tray (system tray near the clock) icon appears and the connection type pop-up message “Internet зараз підключено” (“Internet сейчас подключен”, “Internet is now connected”).

Can not connect to my home network?

The information and troubleshooting steps for connecting a home network in Windows 7.

Symptom:

Network Icon Status icon wireless network connection shows no connection

On the network map does not appear connected to networks or Internet

Network_Status

If your computer was previously connected to a home network, but it is not connected to it, follow these steps to try to fix the problem.

Notes. The following steps assume that the network has been configured before.

Check the connection after each step.

Step 1: When a wireless connection, make sure that your computer is connected to the desired network

If the computer was last connected to the network, it will attempt to reconnect when it detects the wireless network.

Click Network connection Network Connection Icon in the notification area to verify connections or wireless networks.

If your computer is not connected to the network, click on the line with the name of the network, and then click Disable. Click the row with the name of the required network, click Connect.

If your computer is connected to the correct network, make sure the security settings meet the necessary requirements and have a password to access the network. Center Network and Sharing Center.

Step 2: Check the connection cable of the device and reset the modem or router

Follow these steps to test the connection cables, reset the hardware and connect the computer directly to the modem.

  1. Turn off the computer.
  2. Disconnect all cables except the power cord, keyboard, mouse and monitor.
  3. Turn off the power on your router, cable / DSL-modem or a combination router / modem and wait for the lights will go out works.
  4. Disconnect all cables from the modem and router.
  5. Check for bent or damaged pins on the ends of the cables and connectors inside a computer, router or modem.
  6. Connect all cables except the power cord to the modem and the router.
  7. Підключіть комп’ютер до роз’єму на тильній стороні корпусу кабельного / DSL-модему або маршрутизатора за допомогою мережного кабелю (RJ45). Не проводьте кабелі поруч з динаміками і не перегинайте надлишки кабелю. По можливості використовуйте кабелі довжиною не більше 1,83 м. Переконайтеся, що для підключення маршрутизатора до комп’ютера використовується кабель відповідного типу (див. наступний малюнок).

Notes. If you're using a wireless connection, its configuration can be done later, after it is determined that your computer connects to the Internet is possible by direct network cable connection.

Cables to connect the DSL-or cable modem to the computer

Cables

1 - Network cable RJ45 - Cat5/Cat6.

2 - Telephone cable RJ11. Do not use this cable to connect to your computer.

3 - Special telephone cable with 6 conductors. Do not use this type of cable.

4 - Cable USB.

  1. Connect the power cord to the modem and router and switch them.
  2. Почекайте, поки індикатори пристрою не стануть блимати як зазвичай або перестануть мигати. Для цього повинно знадобитися приблизно від 10 до 30 секунд. Якщо індикатор блимає дивним чином, або кілька індикаторів не горять, це є ознакою неполадки в наданні послуги Інтернет. Див опис комбінацій миготливих індикаторів в керівництві до широкосмугового пристрою й зверніться до свого провайдера у випадку виникнення неполадок.
  3. Once the lights on the device broadband flashes normally or will burn continuously, turn on the computer.
  4. Wait until Windows fully loaded, and then connect to the Internet.

Step 3: Run the "Network Diagnostics Windows"

Windows 7 контролює підключення до мережі та Інтернет. При виявленні неполадки відобразиться повідомлення про відсутність з’єднання або обмеженому підключенні і буде запитано дозвіл користувача на виконання діагностики неполадки. Натисніть OK, щоб дозволити Windows 7 виконати діагностику і відновити з’єднання.

To manually run diagnostics, do the following:

Option 1

Right-click the network connection Network Icon in the notification area on the taskbar and select Troubleshooting. Windows Network Diagnostics tool will check the system for troubleshooting.

Troubleshooting

Troubleshoot Problems

Option 2

Click Start ( Start ) And type network and sharing in the Search programs and files. In the results, click the icon Center Network and Sharing Center.

Launch of the "Center Network and Sharing Center" from the Start menu

Control_panel_3

Option 3

The Center Network and Sharing Center, click the symbol to a yellow exclamation point Yellow exclamation mark cross or red Red X_icon in the "Network Status" to start the "Network Diagnostics Windows".

Network Status

Network_Status

Step 4: Use the troubleshooter network and Internet

У Центрі управління мережами і загальним доступом в Windows 7 є засіб усунення неполадок мережі та інтернету, яке виконує перевірку на наявність несправностей в мережі і, якщо необхідно, виконує автоматичну корекцію програмних підключень. Використовуйте цей інструмент для перевірки та виправлення помилок підключення наступним чином:

  1. The Center Network and Sharing Center, click Troubleshooting.

Troubleshooting

Network_and_sharing_center1

Opens the "Tool to troubleshoot network and the Internet."

Troubleshooter Network and Internet

Troubleshoot_problems1

  1. Click Connecting to the Internet, to check the Internet connection.
  2. To check your system for malfunctions, follow the instructions on the screen.
  3. If the problem is resolved, no further action is required.

If the problem persists, go to "Troubleshooter Network and Internet" and then click Network adapter to test the adapter.

Step 5: In the "Device Manager" Check if the network adapters

  1. Click Start ( Start ) And type Device Manager in the Search programs and files. In the search results, locate and click Device Manager.

Open the dialog "Device Manager" from the "Start" menu

Device_Manager

  1. Double-click Network adapters.

Device Manager - Network Adapters

Network_Adaptors

  1. Check the hardware LAN.
  2. If the icon next to the network card is an arrow ( Hardware arrow ), Which means that the device is disabled. Right-click the line with the name of the network device and then click Enable.

Enabling hardware LAN

Enable_LAN_hardware

Notes. If the board LAN is not listed, click the menu Action item Scan for hardware changes. If the network adapter is still not listed, restart the computer, then return in the "Device Manager."

  1. Після включення апаратного забезпечення локальної мережі перевірте підключення до мережі. Якщо підключення все ще не вдається встановити, спробуйте скористатися наступними корисними порадами, а також зробити кроки для усунення симптому Низька швидкість з’єднання або розриви підключення .

Other actions:

  • Reinstall the original software and drivers network adapters computer.
  • Check your firewall settings to make sure that the browser is open access to the network.
  • Connect to the other computer to see if the problem relates to only one PC.
  • Check the websites of suppliers computer, network card, modem and / or router for updates firmware and drivers.
  • Contact your local ISP or modem manufacturer to consult on additional measures troubleshooting.
  • Reset the router to factory defaults.

Can not connect to the Internet?

Here we will post instructions for diagnosing and troubleshooting connectivity to the Internet via your home network in Windows 7.

Symptoms of faults:

Network_con_icon Status icon to connect to a wireless network - connected to the network, no Internet access
Network Map does not show if you have access to the Internet:

Network & Sharing Center
When you try browsing displays error messages

the In the Internet Explorer can not be watching any of the web page.

the Offline: Internet connection is not available.

the No Connection: You are not connected to any network.

If your computer can connect to the network, but not to the Internet, follow these steps.

Notes. These steps assume that the network was set up earlier and have a contract with your ISP.

Step 1: When a wireless connection, make sure that your computer is connected to the desired network

If the computer was last connected to the network, it will attempt to reconnect when it detects the wireless network.

To determine which network connection is established, and select your network, follow these steps:

Click the Network connection Network Connection Icon in the notification area to verify connections or wireless networks.

If your computer is not connected to the network, click on the line with the name of the network, and then click Disable. Click the row with the name of the required network, click Connect.

When you connect the computer to the desired network check for Internet access.

Step 2: Try running Internet Explorer without add-

Determine whether the source of faults external applications or embedded modules.

  1. Click Start ( Start ) And type add in the "Search programs and files", then click the line Internet Explorer (no built-ins).

Go to "Start" in reference to Internet Explorer (no built-ins)

IE_Start_Menu

  1. In the Internet Explorer page is displayed with the text "All add-ins are disabled Internet Explorer."
  2. Enter www.i-help.us into your browser and press Enter.
  3. Select one of the following depending on what is displayed in the Internet Explorer:
Option 1

Якщо у вікні Internet Explorer відобразиться небудь веб-сторінка, комп’ютер підключений до Інтернет, і джерелом неполадок є один або кілька вбудованих модулів. Для усунення цієї неполадки, можливо, буде потрібно знайти і видалити шпигунське ПЗ (spyware), і видалити всі недавно встановлені рекламні програми (adware) і доповнення браузера.

Option 2

If Internet Explorer does not display web pages, or the computer attempts to dial to connect, continue to perform the next steps.

Step 3: Reset Internet

To prepare Windows to troubleshooting and solving most of the problems associated with navigation on the Internet, please reset the Internet as follows:

  1. Закрийте всі вікна Internet Explorer.
  2. Click Start ( Start ) Select Control Panel then Network and Internet.

Network and Internet

Network_and_Internet

  1. Select Options.

Opens "Internet Options."

  1. Click the Additionally and click Reset.

The "Reset" on the "Advanced" tab in the "Options"

Reset_IE_Advanced_tab

A window "Reset Internet Explorer".

  1. Read the information on the screen, check the box Vidaliti osobistі settings and then Reset.

Скидання установок Internet Explorer

Reset IE settings

  1. After resetting, perform Windows Internet Explorer, click Closed.
  2. Try to connect to the Internet and go to the website www.i-help.us.

Step 4: Check the connection cable of the device and reset the modem or router

Follow these steps to test the connection cables, reset the hardware and connect the computer directly to the modem.

  1. Turn off the computer.
  2. Disconnect all cables except the power cord, keyboard, mouse and monitor.
  3. Turn off the power on your router, cable / DSL-modem or a combination router / modem and wait for the lights will go out works.
  4. Disconnect all cables from the modem and router.
  5. Check for bent or damaged pins on connectors and cable computer, router or cable modem.
  6. Connect all cables except the power cord to the modem and the router.
  7. Підключіть комп’ютер до роз’єму на тильній стороні корпусу кабельного / DSL-модему або маршрутизатора за допомогою мережного кабелю (RJ-45). Не проводьте кабелі поруч з динаміками і не перегинайте надлишки кабелю. Якщо можливо, використовуйте кабелі довжиною 1,83 метрів або менше. Переконайтеся, що для підключення маршрутизатора до комп’ютера використовується кабель відповідного типу (див. наступний малюнок).

Notes. If you're using a wireless connection, its configuration can be done later, after it is determined that your computer connects to the Internet is possible with a direct network cable connection.

Cables to connect the DSL-or cable modem to the computer

Cables

1 - Network cable RJ45 - Cat5/Cat6.

2 - Telephone cable RJ11. Do not use this cable to connect to your computer.

3 - Special telephone cable with 6 conductors. Do not use this type of cable.

4 - Cable USB.

  1. Connect the power cord to the modem and router and switch them.
  2. Почекайте, поки індикатори пристрою не стануть блимати як зазвичай або перестануть мигати. Для цього повинно знадобитися приблизно від 10 до 30 секунд. Якщо індикатор блимає дивним чином, або кілька індикаторів не горять, це є ознакою неполадки в наданні послуги Інтернет. Див опис комбінацій миготливих індикаторів в керівництві до широкосмугового пристрою й зверніться до свого провайдера у випадку виникнення неполадок.
  3. Once the lights on the device broadband flashes normally or will burn continuously, turn on the computer.
  4. Почекайте, поки Windows повністю завантажиться, після чого підключіться до Інтернету. Перейдіть на веб-вузол www.i-help.us . Якщо неполадки з підключенням не вдається усунути, спробуйте скористатися наступними корисними порадами, після чого перейдіть в розділ Не вдається підключитися до домашньої мережі .

Other actions:

  • Check your firewall settings to make sure that the browser is open access to the network.
  • Connect to the other computer to see if the problem relates to only one PC.
  • Contact your local ISP or modem manufacturer to consult on additional measures Troubleshooting.
  • Reset the router to factory defaults.

Also we can offer you the service: Setting up WiFi-routers gudit_computer

How to compress twisted pair?

Порядок розведення проводів кручений пари для роз’ємів RJ-45 залежить від призначення сполучної лінії, технології і стандарту передачі даних. Нижче наведені малюнки для локальних обчислювальних мереж Ethernet для стандартів використовують мідний кабель – кручені пари (Twisted Pair). Абрівіатура таких стандартів як правило має вигляд # # # # # – TX (наприклад, 10Base-TX, 100Base-TX) Цифра в назві стандарту говорить про несучій частоті передачі даних. Для кожного стандарту використовуються спеціальні схеми обтиску кабелю, використовуються різні кабелі, застосовуються специфічні обмеження по довжині кабелю і кількості з’єднувачів і комутуючих пристроїв.

Here's a universal way of wringing
Для 10Base-TX і 100Base-TX задіяні лише помаранчеві та зелені проводки (контакти 1 +2 і 3 +6). Синю пару часто використовують для телефонних ліній (контакти 4 +5). Для технологій 1000Base-TX і ряду інших менш популярних задіяні всі 8 контактів, також для Gigabit технологій рекомендую використовувати екрануванню виту пару.

1. Direct order crimp twisted pair, leading from the workstation to the hub.

2. Cross-Linkovyy (cross) procedure crimp twisted pair.
Застосовується у випадку, коли потрібно з’єднати між собою 2 концентратора, що не мають перемикання uplink / normal, а також для прямого з’єднання 2-х комп’ютерів. Міняються місцями 2 пари: 1-2 на 3-6. Десь з 2004 року пристрої навчилися автоматично переставляти пари місцями і кросовий обтиск втратив сенс.

In network sockets Wires are also depending on the used standard.

When stripping the cable unwound twisted pairs shall not exceed 12.5 mm, it is desirable to use special pliers, which are knives with limiters.