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Can not connect to the Internet?
Here we will post instructions for diagnosing and troubleshooting connectivity to the Internet via your home network in Windows 7.
Symptoms of faults:
Status icon to connect to a wireless network - connected to the network, no Internet access
Network Map does not show if you have access to the Internet:
When you try browsing displays error messages
the In the Internet Explorer can not be watching any of the web page.
the Offline: Internet connection is not available.
the No Connection: You are not connected to any network.
If your computer can connect to the network, but not to the Internet, follow these steps.
Notes. These steps assume that the network was set up earlier and have a contract with your ISP.
Step 1: When a wireless connection, make sure that your computer is connected to the desired network
If the computer was last connected to the network, it will attempt to reconnect when it detects the wireless network.
To determine which network connection is established, and select your network, follow these steps:
Click the Network connection 
in the notification area to verify connections or wireless networks.
If your computer is not connected to the network, click on the line with the name of the network, and then click Disable. Click the row with the name of the required network, click Connect.
When you connect the computer to the desired network check for Internet access.
Step 2: Try running Internet Explorer without add-
Determine whether the source of faults external applications or embedded modules.
- Click Start (
) And type add in the "Search programs and files", then click the line Internet Explorer (no built-ins).
Go to "Start" in reference to Internet Explorer (no built-ins)
- In the Internet Explorer page is displayed with the text "All add-ins are disabled Internet Explorer."
- Enter www.i-help.us into your browser and press Enter.
- Select one of the following depending on what is displayed in the Internet Explorer:
Option 1
Якщо у вікні Internet Explorer відобразиться небудь веб-сторінка, комп’ютер підключений до Інтернет, і джерелом неполадок є один або кілька вбудованих модулів. Для усунення цієї неполадки, можливо, буде потрібно знайти і видалити шпигунське ПЗ (spyware), і видалити всі недавно встановлені рекламні програми (adware) і доповнення браузера.
Option 2
If Internet Explorer does not display web pages, or the computer attempts to dial to connect, continue to perform the next steps.
Step 3: Reset Internet
To prepare Windows to troubleshooting and solving most of the problems associated with navigation on the Internet, please reset the Internet as follows:
- Закрийте всі вікна Internet Explorer.
- Click Start ( ) Select Control Panel then Network and Internet.
Network and Internet
- Select Options.
Opens "Internet Options."
- Click the Additionally and click Reset.
The "Reset" on the "Advanced" tab in the "Options"
A window "Reset Internet Explorer".
- Read the information on the screen, check the box Vidaliti osobistі settings and then Reset.
Скидання установок Internet Explorer
- After resetting, perform Windows Internet Explorer, click Closed.
- Try to connect to the Internet and go to the website www.i-help.us.
Step 4: Check the connection cable of the device and reset the modem or router
Follow these steps to test the connection cables, reset the hardware and connect the computer directly to the modem.
- Turn off the computer.
- Disconnect all cables except the power cord, keyboard, mouse and monitor.
- Turn off the power on your router, cable / DSL-modem or a combination router / modem and wait for the lights will go out works.
- Disconnect all cables from the modem and router.
- Check for bent or damaged pins on connectors and cable computer, router or cable modem.
- Connect all cables except the power cord to the modem and the router.
- Підключіть комп’ютер до роз’єму на тильній стороні корпусу кабельного / DSL-модему або маршрутизатора за допомогою мережного кабелю (RJ-45). Не проводьте кабелі поруч з динаміками і не перегинайте надлишки кабелю. Якщо можливо, використовуйте кабелі довжиною 1,83 метрів або менше. Переконайтеся, що для підключення маршрутизатора до комп’ютера використовується кабель відповідного типу (див. наступний малюнок).
Notes. If you're using a wireless connection, its configuration can be done later, after it is determined that your computer connects to the Internet is possible with a direct network cable connection.
Cables to connect the DSL-or cable modem to the computer
1 - Network cable RJ45 - Cat5/Cat6.
2 - Telephone cable RJ11. Do not use this cable to connect to your computer.
3 - Special telephone cable with 6 conductors. Do not use this type of cable.
4 - Cable USB.
- Connect the power cord to the modem and router and switch them.
- Почекайте, поки індикатори пристрою не стануть блимати як зазвичай або перестануть мигати. Для цього повинно знадобитися приблизно від 10 до 30 секунд. Якщо індикатор блимає дивним чином, або кілька індикаторів не горять, це є ознакою неполадки в наданні послуги Інтернет. Див опис комбінацій миготливих індикаторів в керівництві до широкосмугового пристрою й зверніться до свого провайдера у випадку виникнення неполадок.
- Once the lights on the device broadband flashes normally or will burn continuously, turn on the computer.
- Почекайте, поки Windows повністю завантажиться, після чого підключіться до Інтернету. Перейдіть на веб-вузол www.i-help.us . Якщо неполадки з підключенням не вдається усунути, спробуйте скористатися наступними корисними порадами, після чого перейдіть в розділ Не вдається підключитися до домашньої мережі .
Other actions:
- Check your firewall settings to make sure that the browser is open access to the network.
- Connect to the other computer to see if the problem relates to only one PC.
- Contact your local ISP or modem manufacturer to consult on additional measures Troubleshooting.
- Reset the router to factory defaults.
Also we can offer you the service: Setting up WiFi-routers gudit_computer
You need a computer expert? Problems with your computer or laptop? Our company provides a wide range of services. Computer services and Computer assistance in Transcarpathia and Uzhgorod. Any repair and configure computers, laptops and local area networks.
